Frequently Asked Questions

Get answers to common questions about Customized Facial.

We begin with a thorough skin consultation and analysis, then select treatments, exfoliants, and masks tailored to your needs. The protocol may include extractions, enzyme peels, targeted serums, and massage to improve tone, texture, and clarity safely.

Appointments usually last 60 to 75 minutes, allowing time for consultation, deep cleansing, exfoliation, extractions, massage, mask, and finishing hydration. Extended sessions are available for add-ons or deeper treatments upon request.

Mild temporary redness can occur, especially after extractions or exfoliation, but it typically subsides within a few hours to a day. We use gentle techniques and recommend post-care products to soothe skin; inform us of sensitivities beforehand for adjustments.

Most clients benefit from monthly facials to maintain results, though frequency varies by skin condition. Acne-prone or congested skin may need biweekly visits initially; aging skin benefits from consistent monthly treatments and targeted homecare between appointments.

Yes. Many guests pair facials with massage, body treatments, or waxing. We recommend scheduling combined services with additional time so each treatment is fully delivered. Tell our concierge about your goals and we’ll build a complementary spa plan.

We carry a range of professional-grade, hypoallergenic options and will choose non-irritating cleansers, gentle exfoliants, and calming serums when needed. Always disclose allergies or reactive skin so we can select the safest, most effective products for you.